Stacey B. Lee
Healthcare Negotiation Expert
Transforming Healthcare, One Negotiation at a Time
The only negotiation framework designed specifically for healthcare's ethical complexity, emotional weight, and overlapping hierarchies.
Every day, healthcare professionals face conversations that determine patient outcomes, resource allocation, and career advancement. But too often, those conversations go off track.
Stacey B. Lee helps healthcare professionals—including clinicians, administrators, department heads, educators, and executives—build the skills to lead with clarity, advocate with confidence, and align teams across specialties, systems, and stakes.
Trusted by Leading Healthcare Institutions
Every Day in Healthcare is a Negotiation
Whether you’re leading a care team, preparing for a budget meeting, or navigating cross-functional change, every critical moment in healthcare is a negotiation in disguise.
But traditional negotiation tools weren’t built for healthcare. That’s why Stacey created the HEAR™ Approach—a framework trusted by over 2,000 professionals and 125+ organizations.
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Reframe negotiation as a professional competency essential to effective healthcare
Use the HEAR™ Framework to turn tension into trust—even in high-stakes settings
Equip healthcare professionals to advocate strategically, collaborate across disciplines, and lead through complexity
01
Reframe negotiation as a professional competency essential to effective healthcare
02
Use the HEAR™ Framework to turn tension into trust—even in high-stakes settings
03
Equip healthcare professionals to advocate strategically, collaborate across disciplines, and lead through complexity
Meet Stacey B. Lee
Stacey B. Lee is a Professor at Johns Hopkins University with joint appointments at the Carey Business School and Bloomberg School of Public Health. As the creator of the HEAR™ Approach, she’s trained over 2,000 healthcare professionals across 125+ organizations to navigate the conversations that determine success in medicine, care delivery, and healthcare business.
She combines academic excellence with real-world experience as a former healthcare attorney and court-appointed mediator, helping teams transform conflict into collaboration and conversations into outcomes.
Transforming Healthcare Through Negotiation
A practical guide to success in medicine, care delivery, and the business of health
This book introduces the HEAR™ Approach and gives healthcare professionals at every level the tools they need to lead more effectively, navigate tough conversations, and drive meaningful outcomes.
Order Transforming Healthcare Through Negotiation
The HEAR™ Approach:
Four Pillars That Transform Healthcare Negotiations
A healthcare-specific framework for navigating tough conversations with clarity, confidence, and collaboration.
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Healthcare-Specific Strategies
Navigate clinical, operational, and organizational challenges with tools built for the realities of healthcare.
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Empowerment
Advocate effectively—for yourself, your patients, and your team—while dismantling systemic barriers.
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Acknowledgment
Build trust and accelerate alignment by validating diverse perspectives across disciplines and hierarchies.
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Recasting
Turn conflict into opportunity by reframing problems as shared priorities.
H
Healthcare-Specific Strategies
Navigate clinical, operational, and organizational challenges with tools built for the realities of healthcare.
E
Empowerment
Advocate effectively—for yourself, your patients, and your team—while dismantling systemic barriers.
A
Acknowledgment
Build trust and accelerate alignment by validating diverse perspectives across disciplines and hierarchies.
R
Recasting
Turn conflict into opportunity by reframing problems as shared priorities.
Trusted Across Healthcare
2,000+
Healthcare Professionals Trained
125+
Healthcare Organizations Served
15+
Years Healthcare Law & Negotiation Expertise
Healthcare Negotiation Solutions
Institutional Training Programs
Build negotiation capacity across your team
Healthcare Consulting
Strategic guidance for critical negotiations.
Institutional Training Programs
Build negotiation capacity across your team
Healthcare Consulting
Strategic guidance for critical negotiations.
Executive Speaking & Keynotes
Dynamic talks with actionable insights.
Conflict Resolution Services
Mediation and facilitation for healthcare disputes.
Executive Speaking & Keynotes
Dynamic talks with actionable insights.
Conflict Resolution Services
Mediation and facilitation for healthcare disputes.